Please read the following clauses carefully, as they will be the base of the contract between you and our company.

1. Validity of the offer:
Our offers are published on the internet at our web site.
Rates are valid at the time of order and include all taxes and fees. We do not charge booking fees.

2. Registration
We accept bookings exlusiveley via e-mail.
It is assumed, that you accept your rights and duties according to our terms and conditions.
We confirm the reservation by e-mail as soon as we get the reply from our suppliers.

3. Conditions of payment We request a deposit of 20% after you received our confirmed reservation. As soon as the amount is booked in our bank account you will get the confirmed booking by e-mail.
The rest of the amount due has to be paid no later than 2 weeks prior to arrival. For short noticed bookings and short term stays up to 4 nights the whole amount has to be paid at once. The travel documents (hotel and/or car rental voucher) as well as the invoice will be sent by e-mail as PDF documents after receiving the amount in our bank account.
Currency is exlusivly EURO. The payment has to be done direct to our bank account.
Any money transfer fees or differences in exchange rates will be paid by the customer.

4. Cancellation fees
In case of cancellation of the booking we have to request the following cancellation fees:
until the 30th day before arrival 10%
from the 29th dayuntil the 20th day before arrival 20%
from the 19th day until the 10th day before arrival 30%
from the 9th day until the 4th day before arrival 40%
from 3rd day (72 hours) before arrival 60%
of the total amount
In case of no show or not laying claim to the booked services for any reasons we do not make any repayments.

5. Liability
SCI as a travel agency has limited liabilities.
The company is liable for the careful choice of suppliers, the information published on our web site, the accurate procurement of rendered services and the delivery of all relevant documents.
In case of neglecting duties resulting from the contract, SCI is obligated to compensate any loss arising therefrom, as long as the company can not prove that it was neither intent nor gross negligence.
For breaches of contract pursuant to minor faults the company is obligated to compensate any loss arising therefrom up to the amount of the commision of the mediated services.
It shall also be clear and straightforward that our company operates simply as a mediator between the suppliers and the customers of our website. So, we demarcate our position from the responsibilities and obligations of our suppliers.

6. Miscellaneous
Place of jurisdiction is Vienna, Austria
Place of performance of all business is the location of the company.

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